Welcome to RB PLY ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you share with us through our Meta WhatsApp Business application (the "Service").
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using the Service.
2. Information We Collect
When you use our Service, we collect the following information:
Phone Number: To identify and communicate with you.
Photos: Images of home designs that you voluntarily share with us to be converted into 3D images.
We do not collect any additional personal information unless you explicitly provide it.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and convert the photos of home designs into 3D images.
To communicate with you regarding the status and delivery of your requested services.
To maintain and improve the quality of our Service.
4. How We Store Your Information
We securely store your phone number and the photos you share in a protected database. Our storage practices adhere to industry standards to ensure your information remains confidential and secure.
Retention Period: We retain your phone number and photos only as long as necessary to provide the requested Service or as required by applicable law. Once the purpose is fulfilled, your data will be securely deleted.
5. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
To trusted third-party service providers who assist us in delivering the Service (e.g., 3D design processing tools), bound by confidentiality agreements.
To comply with legal obligations, enforce our terms of service, or protect our rights.
6. Data Security
We implement robust technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no system can guarantee absolute security. If you suspect any breach of your data, please contact us immediately.
7. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
Objection: Object to processing of your data under certain circumstances.
To exercise these rights, contact us at admin@rbply.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Meta WhatsApp Business application.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
RB PLY
admin@rbply.com
9744244488
Thank you for trusting us with your information. We value your privacy and are dedicated to safeguarding it.